Pearltech Consulting LLC. All Rights 

Minimum Equipment Requirements

PC Requirements

  • A desktop/tower computer with a separate monitor is recommended (laptops that meet the hardware requirements are permissible).

  • Dual boot machines, Netbooks, and Tablets are prohibited from use.

  • All-in-One computers are not currently compatible with any client programs.

  • Depending on what client program a call center chooses to service, the use of the Arise Secure Desktop (ASD) may be required. 

‚Äč

Accessories, Software and Internet/Phone Service Providers

  • USB headset with microphone (required for Certification)

  • Hard-wired Telephone and headset (required for Production/Servicing)

  • Internet Explorer 8, 9, 10, or 11 on Windows 7, 8 or 10

  • Microsoft Security Essentials for Windows 7; Windows Defender for Windows 8 or 10

  • Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection

  • Hard-wired land line telephone service